Legal Document

Refund Policy

Last updated: July 2026 · Please read carefully before purchasing.

1. No-Refund Policy on Digital Goods

⚠ All sales are final. Once a digital product has been delivered, a license key has been issued, or the product has been downloaded or activated, no refunds will be granted under any circumstances.

This policy exists because digital goods are non-returnable by nature. Once you have access to the software or key, we cannot verify that it has been "returned" or that access has been revoked on your end.

By completing a purchase, you explicitly acknowledge and agree to this no-refund policy.

2. Scope of This Policy

This policy applies to all TimmyTurner products, including but not limited to:

Timmy Supreme (Lifetime Utility)
Timmy Premium (Lifetime Utility)
Timmy Network (Lifetime Network Tool)
Keyboard Macros (7 Days, 1 Month, or Lifetime)
Timmy No Mercy (Entry Optimization Tool)
PS5 & Xbox Optimization PDF Guides
Discord VIP roles and memberships

3. Chargebacks & Payment Disputes

⚠ Filing a chargeback or payment dispute through your bank, credit card provider, PayPal, or any other payment processor — after your product has been delivered — is considered fraud and a direct violation of these terms.

Initiating an unauthorized chargeback will result in:

Immediate and permanent ban from all TimmyTurner services and communities
Revocation of all active licenses without refund
Potential reporting to the payment processor for chargeback abuse

If you have a legitimate concern about your purchase, contact our support team via Discord before contacting your bank or payment provider. We will do our best to resolve the issue.

4. Technical Issues & Exceptions

We do not offer refunds for technical issues, compatibility problems, or dissatisfaction with performance results. Instead, we offer:

Free technical support via our Discord server to resolve any issues you encounter.
HWID resets if you need to move your license to a different device.
Replacement keys at 50% of the original price if your key is lost or compromised.

We encourage you to contact our support team before purchasing if you have any concerns about compatibility with your system.

5. Duplicate Purchases

If you accidentally purchased the same product twice, contact our support team immediately via Discord with proof of both transactions. We will review duplicate purchase cases on a case-by-case basis — this is the only exception where a credit or resolution may be considered.

6. Payment Processing

All payments are processed exclusively through our official storefront at timmyturner.mysellauth.com, powered by Sellauth. TimmyTurner does not accept payments through any other channel, including direct bank transfers, cryptocurrency wallets shared in chat, or third-party resellers.

Purchases made through unauthorized channels are not eligible for support, replacements, or any other assistance.

7. Contact

For any purchase-related issues, open a support ticket in our Discord server. Please include your order ID and email address used for purchase.